Travel Desk Agent (m/f)

Role & responsibilities

Organizing and booking staff duty travel in collaboration with an external travel agency
Ensure administrative follow-up of staff reimbursements for official travel
Participate in negotiating preferential rates with travel companies and hotels
Organizing events for national and international meetings and providing logistical support
Participate in contract renewals and renegotiations where applicable
Act as the point of contact for agents on all matters relating to their business travel
Participate, in collaboration with other teams in the Department, in projects related to the Travel activity
Ensuring compliance with internal procedures and organisational policies relating to business travel
Suggest improvements to internal travel organisation procedures
Ensure administrative follow-up and archiving

Your profile

Secondary school diploma (BAC) or Advanced Technician's Certificate (BTS/BAC+2) or university degree (Bac+3) in a relevant field (management, tourism, administration)
Previous professional experience in a similar position would be an advantage
Fluency in written and spoken Luxembourgish, French, German and English
Good communication and writing skills
Knowledge of Cytric, SAP and MobileXpense is an advantage
In-depth knowledge of MS Office
Flexibility, organization, proactivity and thoroughness
Team spirit
Ability to suggest improvements to internal procedures
Respect for administrative procedures and policies

The successful candidate (m/f) will be hired as public employee (“employé de l’Etat”) under a permanent contract. If the candidate meets the required conditions, s/he will be asked to apply for admission to the status of civil servant (“fonctionnaire de l’Etat”).

Prior to the conclusion of the contract, the candidate must submit an extract from the criminal record (bulletin n°3), dated less than 2 months, in order to prove their conduct and integrity.

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